Terms and Conditions of Sales

Booking

Reservations must be secured by a credit card.

The hotel requests a pre-authorization of the total amount. Credit card details are requested for booking. 

Reservations are nominative and not transferable.

In the absence of credit card, deposit is required. The deposit is deductible from your overall bill. One night of down payment is requested for any stay of 1 to 4 nights and 2 nights of down payment beyond.

Any change regarding reservation is submitted to the hotel approval.

Cancellation

All year except July, August and bank holiday weekends:

The cancellation is free up to 2 days from the date of arrival (e.g.: arrival on 15th can be canceled without charge until 12th, 11.59 pm).

In case of late cancellation, modification or no show, the hotel will charge an amount corresponding to one night.

July, August, events and bank holiday weekends

The cancellation is free up to 5 days from the date of arrival (e.g.: arrival on the 15th can be cancelled without charge until 9th, 11.59 pm).

In case of late cancellation, modification or no show, the hotel will charge an amount corresponding to one night.

Check in

Check in: June to September: from 4 pm to 8 pm.
Check in: October to May: from 5 pm to 8 pm.
All reservations are kept up to 6 pm. Late arrival should be notified one day prior arrival.
In case of payment by check an ID is required.
For long stays, a hotel bill is presented weekly and should be settled within the next morning at the latest.
As per French regulations, the hotel reserves the right to refuse any reservation whose number of occupants is not in conformance with the capacity of the room. Furthermore, on arrival, the hotel may refuse access to the room if the number of occupants exceeds the defined capacity.

During your stay

Animals are not accepted.
Meals cannot be taken in the rooms.
The rooms are all non-smoking.
Room cleaning is daily if the room is without occupant before 11am.
To minimize our environmental footprint, the hotel proposes to change the towels left on the floor only. Towels left on the rack will be considered reusable by staff.

Check out

Check out is before 11 am. After this time the hotel will charge one night supplement.
If you wish to extend your stay, kindly tell us before 9:30 (any stay extension will be subject to availability).
If you wish to shorten your stay, please report it as soon as possible. In case of interruption of stay, one night will be charged by the hotel as compensation.
Missing towels in the room will be charged 15 euros each.

SPECIFIC TERMS AND CONDITIONS FOR “Vendée Globe” event
Reservations
A deposit of 50% of the stay is charged on booking and the balance is due upon arrival.
The reservation is nominative and not transferable.
As per French regulations, the hotel reserves the right to refuse any reservation whose number of occupants is not in conformance with the capacity of the room. Furthemore, on arrival, the hotel may refuse access to the room if the number of occupants exceeds the defined capacity.
Cancellation
Cancellation is free of charge and deposit refundable if notify before September 30th, midnight.
Any started stay is fully due.